FAQ
Questions before you reach out
Direct answers about what Threat Neural AI does, how we engage with Canadian clients and what you should expect from a threat-intelligence consultancy that uses neural models alongside human analysts.
QUICK ANSWERS
Common topics
If your question is not covered below, contact us at [email protected] or use the contact form. We respond within two business days.
Team sync — we prefer direct answers over marketing language.
Is Threat Neural AI a wellness brand, a hacking / offensive-security service, or a course — and do you guarantee zero breaches?
No. Threat Neural AI is a defensive threat-intelligence and neural-detection consultancy with human analysts in the loop. We perform authorized, consent-based work only for client organizations that engage us in writing. We do not sell hacking services, exploit development for unauthorized use, spyware, stalkerware or surveillance of individuals. We do not access systems, accounts or data without explicit client authorization and defined scope.
No security provider can honestly guarantee that you will never experience a breach, data loss or security incident. Anyone who makes that promise is misleading you. Our work reduces and manages risk through improved intelligence synthesis, sharper neural detection, faster analyst triage and structured incident response support. We are a professional services firm — not a self-serve SaaS product, not a training course, not a wellness or lifestyle brand despite our .life domain, and not a hacking-for-hire operation.
How does analyst review work with neural detection models?
Neural models continuously analyse telemetry from your SIEM, EDR, identity systems and cloud workloads. When a model flags a behavioural deviation or a correlation rule fires, the alert enters our triage queue — it does not go directly to your team as a confirmed threat. A qualified Threat Neural AI analyst reviews the alert in context: who is involved, what changed, whether the activity matches known threat intelligence for your industry and whether a change-management ticket explains the behaviour.
Only after human verification does an escalation reach your designated contacts. False positives are logged, categorised and fed back into model tuning so the same noise does not recur. AI accelerates pattern recognition; humans apply judgment, accountability and communication.
What does a typical engagement cost in Canadian dollars?
Pricing depends on scope, telemetry volume and coverage hours. As indicative ranges: a threat briefing or initial assessment typically starts around C$5,500. Fixed projects such as intelligence synthesis programmes, neural detection tuning, LLM guardrail assessments or adversarial testing range from C$6,500 to C$28,000 depending on complexity. Ongoing SOC augmentation and intelligence retainers run from approximately C$7,500 to C$19,000 per month. Incident response support and assurance reporting are scoped individually.
All figures are CAD, exclusive of applicable taxes. We provide a written scope document before work begins. See our Services page for per-discipline ranges.
Which security tools do you integrate with?
We integrate with major SIEM platforms, EDR/XDR solutions and cloud-native logging services rather than requiring you to migrate to a specific vendor. During a threat briefing we inventory your current stack and identify integration points. Our value is intelligence curation, detection logic and analyst triage — not reselling licences. If your tooling has significant gaps, we will say so honestly and can recommend capabilities to consider, but we remain vendor-neutral in our consultancy role.
Do you work with organizations outside British Columbia?
Yes. While Threat Neural AI is headquartered at 1008 Homer Street in Vancouver, we serve clients across Canada remotely. We understand that Quebec, Alberta, Ontario and other provinces may have additional privacy requirements beyond federal PIPEDA. We address provincial considerations — including BC PIPA where applicable — in our data handling agreements and scope documents. On-site workshops in Vancouver are available; most operational delivery is remote.
How do you handle personal information and PIPEDA compliance?
When you contact us through the website, we collect the information you provide (name, email, message content) to respond to your enquiry. We process this data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), British Columbia's Personal Information Protection Act (BC PIPA) where applicable, and our Privacy Policy. For client engagements involving access to telemetry that may contain personal information, we execute data processing agreements defining purpose, retention, access controls and breach notification procedures.
Can you help during an active security incident?
Retainer clients with incident response support provisions receive priority escalation paths as defined in their engagement letter. If you are not a retainer client and are experiencing an active incident, contact us immediately with details — we will assess whether we can provide ad-hoc support or refer you to a partner better suited to your situation. We provide containment guidance and investigation support within authorized scope; we do not perform unauthorized access or offensive operations against alleged attackers.
What is a threat briefing and how do I request one?
A threat briefing is our standard entry point: a structured conversation about your current intelligence sources, detection posture, alert volumes, team capacity and threat concerns. We may review high-level architecture diagrams and tooling inventories you provide — always under confidentiality terms. The output is an honest assessment of where threat intelligence and neural detection support could help, with indicative scope and pricing. Request one via our contact form selecting "Threat briefing request."